Answers to the questions we hear most. For anything else, contact us.
Shipping
Do you offer free shipping?
Yes. Shipping is free on all orders within the contiguous United States.
How long does delivery take?
Most orders ship within 1-3 business days. Standard delivery takes 2-7 business days after shipment. Large or oversized planters ship by freight and take 3-10 business days. Full details are in our Shipping Policy.
Returns
What is your return policy?
You can return most items within 30 days of delivery. See the Return & Refund Policy for how it works.
Planters & Materials
What is the difference between fiberglass and fiberstone?
Fiberglass is lightweight, durable, and easy to move, which makes it a strong choice for rooftops and balconies. Fiberstone blends crushed stone with fiberglass for a heavier, stone-like feel. Our Material Guide compares them in detail.
Can the planters stay outside in winter?
Fiberglass and fiberstone planters are frost-resistant and made for year-round outdoor use. Each product page lists climate and care details for that planter.
Do the planters have drainage holes?
It varies by product. Drainage is listed in the specifications on every product page, and our drainage guide explains the options.
What size planter do I need?
Use the Planter Size Calculator to find the right size for your plant and space.
Orders
Do you take commercial or bulk orders?
Yes. We supply planters for commercial and hospitality projects. Contact us with your project details.