Timber Stoves Big Timber Patio Heater
- Processing Time: 1-3 business days
Timber Stoves Big Timber Patio Heater is backordered and will ship as soon as it is back in stock.
Shipping & Delivery
Shipping & Delivery
Order Confirmation
You will receive a confirmation email immediately after placing your order.
Order Processing
We process and prepare orders for shipment within 1-3 business days.
Order Shipment
Once your order ships, you will receive a tracking number via email.
Parcel Shipping (Smaller Items): Standard delivery within the contiguous 48 states typically takes 2–7 business days after shipment.
Freight Shipping (Larger Items like Grills & Fireplaces): Freight delivery typically takes 3–10 business days after shipment. The carrier will contact you to schedule a delivery appointment.
Freight Delivery for Large Items
Items like grills and fireplaces are shipped via freight carrier. For a successful damage claim, please follow these steps:
- Inspect Before Signing: You MUST inspect the shipment for damage or shortages before the driver leaves.
- Note Any Issues: Note any damage or missing boxes on the driver's receipt or digital device before signing.
- Document the Issue: Take photos and contact us within 48 hours of delivery for any problems. Detailed instructions are in our Shipping Policy.
Areas Covered
We ship within the 48 contiguous United States only.
Return Policy
Return Policy
At Serene Yards, we want you to be happy with your purchase.
Return Eligibility
Items must be new, unused, unassembled, and in original packaging within 30 days of delivery. Special orders and certain parts cannot be returned.
How to Initiate a Return
Contact us first! Email customerservice@sereneyards.com or call 888.254.6088 to get a Return Authorization (RA) number. Returns without an RA will not be accepted.
Return Costs
- A 25% restocking fee applies.
- The customer is responsible for return shipping costs.
- The original shipping cost is non-refundable.
Refunds
Refunds are issued to the original payment method within 7 business days of us receiving and inspecting your return.
Questions? Please contact our customer service team.
Guides & Downloads
Guides & Downloads
Timber Stoves Big Timber Patio Heater
Unleash the full potential of your outdoor space with the Timber Stoves Big Timber Patio Heater—an American-made wood pellet patio heater that combines massive heat output, premium craftsmanship, and captivating firelight. Delivering an impressive 90,000 BTUs of radiant warmth with up to a 12-foot heating radius, Big Timber transforms patios, decks, and outdoor spaces into cozy retreats year-round. Its three-sided high-temp glass panels showcase a mesmerizing flame, creating a natural gathering spot that sparks conversation and connection.
No electricity required—the gravity-fed wood pellet system provides efficient, eco-friendly heat with fuel that burns twice as hot as propane at a fraction of the cost. The 20 lb. hopper delivers 2 hours of steady burn time per fill and can be refilled during operation for uninterrupted comfort.
Crafted in Oregon from 100% stainless steel, Big Timber is built to withstand harsh weather and corrosion, ensuring lasting durability and timeless style. Take control with an intuitive damper dial and shut-off key, adjusting the burn by up to 250° so warmth is always at your fingertips.
From holiday parties to intimate evenings outdoors, the Timber Stoves Big Timber Patio Heater offers powerful heat, captivating fire views, and reliable American craftsmanship. Bring lasting warmth, eco-friendly performance, and bold style to your outdoor gatherings.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
FAQ – All Your Questions Answered
Does it smoke or spark?
Does it smoke or spark?
How is temperature adjusted?
How is temperature adjusted?
Is it portable?
Is it portable?
What area does it heat?
What area does it heat?
Is the glass high-temperature rated?
Is the glass high-temperature rated?
What is your price match guarantee?
What is your price match guarantee?
Yes. We are confident in our pricing. If you find a current lower advertised price from an authorized U.S. retailer on the same in-stock item, contact us before your purchase. While we adhere to manufacturer pricing policies, we are committed to working with you to ensure you receive the best possible value.
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Ships From the US
- Premium partner brands, performance-tested for luxury living.
- Free U.S. shipping (contiguous states), no hidden fees.
- Fast 1–3 business day processing.
- Manufacturer warranty and 30-day returns (restocking fee applies).
