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Payment Policy

Last updated: September 23, 2025

At Serene Yards, your security and convenience are our top priorities. This Payment Policy explains the payment methods we accept, how transactions are processed, and what to do if you encounter issues.

 

1. Accepted Payment Methods

 

We accept the following secure payment options at checkout:

  • Credit & Debit Cards: Visa, Mastercard, American Express, Discover, JCB, Diners Club

  • Digital Wallets/Others: PayPal, Venmo, Google Pay (and Apple Pay, which may appear dynamically based on your device)

⚠️ All transactions are processed in U.S. Dollars (USD).

 

2. Payment Processing

 

  • Payments are securely processed through our active payment providers, which include Stripe and PayPal.

  • Your card/account will be charged immediately at checkout to reserve your items and begin processing.

  • You will receive an order confirmation email once payment has been successfully processed.

 

3. Security of Transactions

 

  • All payments are encrypted using SSL (Secure Socket Layer) technology.

  • Serene Yards does not store your credit card or bank details.

 

4. Payment Issues and Support

 

If your payment is declined, please:

  • Verify that your billing details match your financial institution’s records.

  • Ensure that your card has sufficient funds or is authorized for online purchases.

  • If problems continue, please contact your bank or card issuer.

For additional support or billing assistance, contact us at:

  • 📧 Email: customerservice@sereneyards.com

  • 📞 Phone: 888.254.6088 (Toll-Free)

 

5. Taxes

 

Applicable sales taxes will be calculated and displayed at checkout based on your shipping address.