Dimplex BF Series Built-In Electric Fireboxes
- Processing Time: 1-3 business days
Dimplex BF Series Built-In Electric Fireboxes - 33" – Deluxe is backordered and will ship as soon as it is back in stock.
Shipping & Delivery
Shipping & Delivery
Order Confirmation
You will receive a confirmation email immediately after placing your order.
Order Processing
We process and prepare orders for shipment within 1-3 business days.
Order Shipment
Once your order ships, you will receive a tracking number via email.
Parcel Shipping (Smaller Items): Standard delivery within the contiguous 48 states typically takes 2–7 business days after shipment.
Freight Shipping (Larger Items like Grills & Fireplaces): Freight delivery typically takes 3–10 business days after shipment. The carrier will contact you to schedule a delivery appointment.
Freight Delivery for Large Items
Items like grills and fireplaces are shipped via freight carrier. For a successful damage claim, please follow these steps:
- Inspect Before Signing: You MUST inspect the shipment for damage or shortages before the driver leaves.
- Note Any Issues: Note any damage or missing boxes on the driver's receipt or digital device before signing.
- Document the Issue: Take photos and contact us within 48 hours of delivery for any problems. Detailed instructions are in our Shipping Policy.
Areas Covered
We ship within the 48 contiguous United States only.
Return Policy
Return Policy
At Serene Yards, we want you to be happy with your purchase.
Return Eligibility
Items must be new, unused, unassembled, and in original packaging within 30 days of delivery. Special orders and certain parts cannot be returned.
How to Initiate a Return
Contact us first! Email customerservice@sereneyards.com or call 888.254.6088 to get a Return Authorization (RA) number. Returns without an RA will not be accepted.
Return Costs
- A 25% restocking fee applies.
- The customer is responsible for return shipping costs.
- The original shipping cost is non-refundable.
Refunds
Refunds are issued to the original payment method within 7 business days of us receiving and inspecting your return.
Questions? Please contact our customer service team.
Guides & Downloads
Guides & Downloads
Bring the inviting glow of a traditional fireplace into your home—without the mess, maintenance, or limitations of wood or gas. The Dimplex BF Series Built-In Electric Fireboxes deliver timeless style and realistic flame visuals, transforming any space into a warm, welcoming retreat. Powered by patented Dimplex flame technology, these electric fireboxes create an authentic fire effect that soothes and captivates—perfect for quiet evenings or lively gatherings.
Installation is flexible and hassle-free. Designed to fit seamlessly into custom mantels, walls, or cabinetry, the BF Series is ideal for both new builds and fireplace retrofits. No venting or gas lines are required, and the cool-touch glass offers safety and peace of mind for families with kids or pets. Use the flame-only mode for year-round ambiance or turn on the supplemental heater to warm up to 400 sq. ft. when extra comfort is needed.
Customize your look with optional trim kits and glass doors, and enjoy peace of mind knowing your fireplace is crafted from durable, high-quality materials for long-term performance. Whether you choose a Deluxe, Standard, or Slimline model, the Dimplex BF Series blends classic charm with modern convenience.
Relax, unwind, and elevate your space—the Dimplex BF Series isn’t just a fireplace; it’s a smarter way to enjoy the beauty of fire.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
FAQ – All Your Questions Answered
Can the BF Series be installed in an existing fireplace?
Can the BF Series be installed in an existing fireplace?
Does it require venting or a chimney?
Does it require venting or a chimney?
Can I use the flame without heat?
Can I use the flame without heat?
Is the glass safe to touch?
Is the glass safe to touch?
Can I hardwire the BF Series?
Can I hardwire the BF Series?
What is your price match guarantee?
What is your price match guarantee?
We are confident in our pricing and offer a price match guarantee. If you find a current lower advertised price from an authorized U.S. retailer on the same in-stock item, contact us before your purchase. While we adhere to manufacturer pricing policies, we are committed to working with you to ensure you receive the best possible value.
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Ships From the US
- Premium partner brands, performance-tested for luxury living.
- Free U.S. shipping (contiguous states), no hidden fees.
- Fast 1–3 business day processing.
- Manufacturer warranty and 30-day returns (restocking fee applies).