Dimplex BF Series Built-In Electric Fireboxes
- Processing Time: 1-3 business days
Dimplex BF Series Built-In Electric Fireboxes - 33" – Deluxe is backordered and will ship as soon as it is back in stock.
Shipping, Delivery & Returns
Shipping, Delivery & Returns
Order Confirmation
You will receive a confirmation email immediately after placing your order.
Order Processing
We process and prepare orders for shipment within 1-3 business days.
Order Shipment
Once your order ships, you will receive a tracking number via email.
Parcel Shipping (Smaller Items): Standard delivery within the contiguous 48 states typically takes 2–7 business days after shipment.
Freight Shipping (Larger Items like Grills & Fireplaces): Freight delivery typically takes 3–10 business days after shipment. The carrier will contact you to schedule a delivery appointment.
Freight Delivery for Large Items
Items like grills and fireplaces are shipped via freight carrier. For a successful damage claim, please follow these steps:
- Inspect Before Signing: You MUST inspect the shipment for damage or shortages before the driver leaves.
- Note Any Issues: Note any damage or missing boxes on the driver's receipt or digital device before signing.
- Document the Issue: Take photos and contact us within 48 hours of delivery for any problems. Detailed instructions are in our Shipping Policy.
Areas Covered
We ship within the 48 contiguous United States only.
Return & Refund Policy
Return & Refund Policy
At Serene Yards, we want you to be happy with your purchase.
Return Eligibility
Items must be new, unused, unassembled, and in original packaging within 30 days of delivery. Special orders and certain parts cannot be returned.
How to Initiate a Return
Contact us first! Email customerservice@sereneyards.com or call 888.254.6088 to get a Return Authorization (RA) number. Returns without an RA will not be accepted.
Return Costs
- A 25% restocking fee applies.
- The customer is responsible for return shipping costs.
- The original shipping cost is non-refundable.
Refunds
Refunds are issued to the original payment method within 7 business days of us receiving and inspecting your return.
Questions? Please contact our customer service team.
Guides & Downloads
Guides & Downloads
Dimplex BF Series Built-In Electric Fireboxes - 33" – Deluxe is backordered and will ship as soon as it is back in stock.
The BF Series is the only Dimplex traditional firebox available with 240V hardwiring at 9,200 BTU plus a 208V commercial wiring option.
Best for spaces that need real heat output from a traditional-format electric fireplace — 9,200 BTU at 240V is roughly twice what the 120V Revillusion produces. The 208V commercial wiring option suits retail, hospitality, and institutional installations where 240V residential service is not available.
Original Dimplex Flame Effect™ uses incandescent bulbs reflected off mirrored rear glass with cast urethane inner-glow logs — a different mechanism from the LED systems elsewhere in the Dimplex lineup. Available in 33", 39", and 45" sizes at 15-to-16-inch installation depths on a dedicated circuit: 120V at 1,440W, 240V at 2,700W (9,200 BTU), or 208V commercial at 2,100W. Hardwired direct-wire is standard; an optional plug kit enables 120V plug-in.
A built-in firebox with the heat output to back the look.
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Why Choose the Dimplex BF Series Built-In Electric Fireboxes?
See the Dimplex BF Series Built-In Electric Fireboxes in Action
Dimplex BF Series Built-In Electric Fireboxes Installation Overview
FAQ – All Your Questions Answered
Does the Dimplex BF Series require venting or a gas line?
Does the Dimplex BF Series require venting or a gas line?
What does it cost to run the Dimplex BF Series?
What does it cost to run the Dimplex BF Series?
Can the flame effect be used without heat?
Can the flame effect be used without heat?
What warranty does the Dimplex BF Series come with?
What warranty does the Dimplex BF Series come with?
Can the Dimplex BF Series be installed beneath a television?
Can the Dimplex BF Series be installed beneath a television?
What dedicated circuit does the Dimplex BF Series require?
What dedicated circuit does the Dimplex BF Series require?
What size room will the Dimplex BF Series heat?
What size room will the Dimplex BF Series heat?
What models are in the BF Series and are they hardwired or plug-in?
What models are in the BF Series and are they hardwired or plug-in?
What is your price match guarantee?
What is your price match guarantee?
We are confident in our pricing and offer a price match guarantee. If you find a current lower advertised price from an authorized U.S. retailer on the same in-stock item, contact us before your purchase. While we adhere to manufacturer pricing policies, we are committed to working with you to ensure you receive the best possible value.
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