For product questions, order assistance, or general inquiries — fill out the form below and we'll respond within one business day, Monday through Friday.
Hours
Monday through Friday, 9:00 AM to 5:00 PM Eastern Time. We do not currently offer phone support — email is the fastest way to reach us.
Where we ship
Serene Yards ships across the entire United States. Every order includes free standard freight, with lift-gate delivery included on oversized planters. We do not currently ship outside the US.
For trade and multi-unit projects
Please use our Trade page instead of this form. Trade inquiries get routed directly to our project team with same-day confirmation.
Contact form
Form fields:
- Name *
- Email *
- Subject (dropdown: Product question / Order status / Returns or warranty / Press / Partnership / Other) *
- Order number (optional — only if your inquiry is about an existing order)
- Message *
Submit button: Send message