Big Timber Patio Heater WPPHBTSS1.0

This is an American Made wood pellet patio heater that will keep you warm from head to toe. The Big’ Timber is designed not only to produce radiant heat, but to provide a beautiful fire for family and friends to watch. Requiring no electricity, this heater’s flame is powered only by gravity and the draft created from the stove pipe. Using wood pellets as a low carbon alternative fuel just makes sense when compared to the high price and inefficiency of propane. Pellets run at a quarter of the operating cost, while producing twice the amount of BTU’s.

90,000 BTU Free Standing Outdoor Heater

• 100% Stainless Steel
• 5″ x 12.125″ Viewing Windows
• 20 lb. Hopper Capacity
• 12 Ft Max Heating radius
• Virtually No Smoke
• Non-Electric and Portable
• Safe Enclosed Flame
• Made in the USA
• Wt. 70 Lbs | Dim. 18 x 22 x 84″

Key Features

3 Sided Fire Viewing
5″ x 12″ glass panels so everyone can enjoy the fire.

2 Hour Burn Time
20 lb hopper that can be refilled during operation.

12 Ft. Max Heating Radius
The biggest advantage of radiant wood fire.

Easy Shut Off Key
Stop or start your heater at any time.

Temperature Control
Use the damper dial to lower or raise temps by 250°.

All Stainless
Every component is stainless except the firepot.

At Serene Yards, we want you to be happy with your purchase. That's why we offer a hassle-free 30-day return policy for most items.

What can be returned?

New, unused, unassembled, and "resalable" items

In original packaging

Within 30 days of delivery

Special exceptions:

Special orders and non-stock items cannot be returned.

How to return?

Contact our customer service team by email (customerservice@sereneyards.com) or phone (888.254.6088) to initiate a return and get a Return Authorization (RA).

Pack your items securely in the original packaging.

Clearly mark the package with the RA number.

Ship the package to the address we provide.

Return costs:

You are responsible for return shipping costs.

A 20% restocking fee will be applied to all returned items.

Refunds:

Once we receive and approve your returned items, we'll refund your purchase price, minus the original shipping cost, return shipping cost, and restocking fee.

Refunds will be issued to the original form of payment within 3-7 business days.

Cancellations:

You can cancel your order free of charge before it ships.

Custom orders cannot be cancelled or returned once production begins.

Important note:

Please inspect your order upon arrival and notify us within 2 days of any damage or missing items.

Questions?

If you have any questions about our return policy, please don't hesitate to contact our customer service team.