TrueFlame Built-In Gas Griddle
- Processing Time: 1-3 business days
TrueFlame Built-In Gas Griddle - 30" – TFG30-NG 🟢 (Natural Gas) is backordered and will ship as soon as it is back in stock.
Shipping & Delivery
Shipping & Delivery
Order Confirmation
You will receive a confirmation email immediately after placing your order.
Order Processing
We process and prepare orders for shipment within 1-3 business days.
Order Shipment
Once your order ships, you will receive a tracking number via email.
Parcel Shipping (Smaller Items): Standard delivery within the contiguous 48 states typically takes 2–7 business days after shipment.
Freight Shipping (Larger Items like Grills & Fireplaces): Freight delivery typically takes 3–10 business days after shipment. The carrier will contact you to schedule a delivery appointment.
Freight Delivery for Large Items
Items like grills and fireplaces are shipped via freight carrier. For a successful damage claim, please follow these steps:
- Inspect Before Signing: You MUST inspect the shipment for damage or shortages before the driver leaves.
- Note Any Issues: Note any damage or missing boxes on the driver's receipt or digital device before signing.
- Document the Issue: Take photos and contact us within 48 hours of delivery for any problems. Detailed instructions are in our Shipping Policy.
Areas Covered
We ship within the 48 contiguous United States only.
Return Policy
Return Policy
At Serene Yards, we want you to be happy with your purchase.
Return Eligibility
Items must be new, unused, unassembled, and in original packaging within 30 days of delivery. Special orders and certain parts cannot be returned.
How to Initiate a Return
Contact us first! Email customerservice@sereneyards.com or call 888.254.6088 to get a Return Authorization (RA) number. Returns without an RA will not be accepted.
Return Costs
- A 25% restocking fee applies.
- The customer is responsible for return shipping costs.
- The original shipping cost is non-refundable.
Refunds
Refunds are issued to the original payment method within 7 business days of us receiving and inspecting your return.
Questions? Please contact our customer service team.
Guides & Downloads
Guides & Downloads
Imagine elevating your outdoor culinary adventures with a griddle that’s as stylish as it is powerful. The TrueFlame Built-In Gas Griddle opens up new possibilities for al fresco dining, letting you master everything from fluffy pancakes at dawn to sizzling smash burgers and seared seafood at sunset. The secret lies in its 1/2-inch thick solid stainless steel cooking surface, engineered for superior heat retention and the perfect sear, meal after meal.
Powered by dual 18,000 BTU 304 stainless steel U-tube burners (for a total of 36,000 BTUs), this built-in gas griddle delivers rapid, even heating across an expansive 495 square inch surface. The flame-thrower ignition ensures you’re ready to cook with confidence every time. Crafted from durable 304 stainless steel, it’s built to withstand the rigors of outdoor living, while modern red LED lighting and sleek design lines make it a visual standout day or night.
Cleanup is effortless thanks to the large-capacity drip tray, and the removable stainless steel lid protects your griddle between uses. Designed for seamless integration into your outdoor kitchen, it invites endless creativity—from breakfast classics to bold bistro fare, all prepared under the open sky.
✨ For those who’d like to turn their built-in griddle into a freestanding option, we also offer matching TrueFlame Grill and Griddle Carts—designed to add mobility and flexibility to your outdoor cooking space.
Ready to transform your patio into the ultimate culinary destination? Discover the TrueFlame Built-In Gas Griddle—and make every meal memorable.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
FAQ – All Your Questions Answered
What is the cooking surface size and material?
What is the cooking surface size and material?
How many burners does it have and how powerful are they?
How many burners does it have and how powerful are they?
Is the lid included?
Is the lid included?
How do I clean the griddle?
How do I clean the griddle?
Is it safe for nighttime use?
Is it safe for nighttime use?
What is your price match guarantee?
What is your price match guarantee?
We are confident in our pricing and offer a price match guarantee. If you find a current lower advertised price from an authorized U.S. retailer on the same in-stock item, contact us before your purchase. While we adhere to manufacturer pricing policies, we are committed to working with you to ensure you receive the best possible value.
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Ships From the US
- Premium partner brands, performance-tested for luxury living.
- Free U.S. shipping (contiguous states), no hidden fees.
- Fast 1–3 business day processing.
- Manufacturer warranty and 30-day returns (restocking fee applies).