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TrueFlame

TrueFlame Built-In Gas Griddle

$2,399.00
  • Processing Time: 1-3 business days
Size – Model – Fuel

Shipping & Delivery

Order Confirmation
You will receive a confirmation email immediately after placing your order.

Order Processing
We process and prepare orders for shipment within 1-3 business days.

Order Shipment

Once your order ships, you will receive a tracking number via email.


Parcel Shipping (Smaller Items): Standard delivery within the contiguous 48 states typically takes 2–7 business days after shipment.

Freight Shipping (Larger Items like Grills & Fireplaces): Freight delivery typically takes 3–10 business days after shipment. The carrier will contact you to schedule a delivery appointment.

Freight Delivery for Large Items
Items like grills and fireplaces are shipped via freight carrier. For a successful damage claim, please follow these steps:

  • Inspect Before Signing: You MUST inspect the shipment for damage or shortages before the driver leaves.
  • Note Any Issues: Note any damage or missing boxes on the driver's receipt or digital device before signing.
  • Document the Issue: Take photos and contact us within 48 hours of delivery for any problems. Detailed instructions are in our Shipping Policy.

Areas Covered
We ship within the 48 contiguous United States only.

Return Policy

At Serene Yards, we want you to be happy with your purchase.

Return Eligibility
Items must be new, unused, unassembled, and in original packaging within 30 days of delivery. Special orders and certain parts cannot be returned.

How to Initiate a Return
Contact us first! Email customerservice@sereneyards.com or call 888.254.6088 to get a Return Authorization (RA) number. Returns without an RA will not be accepted.

Return Costs

  • A 25% restocking fee applies.
  • The customer is responsible for return shipping costs.
  • The original shipping cost is non-refundable.

Refunds
Refunds are issued to the original payment method within 7 business days of us receiving and inspecting your return.

Questions? Please contact our customer service team.

Guides & Downloads

TrueFlame Griddle User's Manual

Imagine elevating your outdoor culinary adventures with a griddle that’s as stylish as it is powerful. The TrueFlame Built-In Gas Griddle opens up new possibilities for al fresco dining, letting you master everything from fluffy pancakes at dawn to sizzling smash burgers and seared seafood at sunset. The secret lies in its 1/2-inch thick solid stainless steel cooking surface, engineered for superior heat retention and the perfect sear, meal after meal.

Powered by dual 18,000 BTU 304 stainless steel U-tube burners (for a total of 36,000 BTUs), this built-in gas griddle delivers rapid, even heating across an expansive 495 square inch surface. The flame-thrower ignition ensures you’re ready to cook with confidence every time. Crafted from durable 304 stainless steel, it’s built to withstand the rigors of outdoor living, while modern red LED lighting and sleek design lines make it a visual standout day or night.

Cleanup is effortless thanks to the large-capacity drip tray, and the removable stainless steel lid protects your griddle between uses. Designed for seamless integration into your outdoor kitchen, it invites endless creativity—from breakfast classics to bold bistro fare, all prepared under the open sky.

✨ For those who’d like to turn their built-in griddle into a freestanding option, we also offer matching TrueFlame Grill and Griddle Carts—designed to add mobility and flexibility to your outdoor cooking space.

Ready to transform your patio into the ultimate culinary destination? Discover the TrueFlame Built-In Gas Griddle—and make every meal memorable.

Payment & Security

Payment methods

  • American Express
  • Diners Club
  • Discover
  • Google Pay
  • JCB
  • Mastercard
  • PayPal
  • Venmo
  • Visa

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

Design Inspiration

FAQ – All Your Questions Answered

What is the cooking surface size and material?

The griddle offers a 495 sq. in. surface made from 1/2-inch thick, solid stainless steel for exceptional heat retention and durability.

How many burners does it have and how powerful are they?

It has two #304 stainless steel U-tube burners, each delivering 18,000 BTUs (36,000 BTU total).

Is the lid included?

A removable #304 stainless steel lid is included with purchase.

How do I clean the griddle?

The griddle features a large-capacity drip tray and a smoothly finished cooking surface for effortless cleanup.

Is it safe for nighttime use?

Red LED exterior lighting provides a clear, stylish view of the controls even in low-light settings.

What is your price match guarantee?

We are confident in our pricing and offer a price match guarantee. If you find a current lower advertised price from an authorized U.S. retailer on the same in-stock item, contact us before your purchase. While we adhere to manufacturer pricing policies, we are committed to working with you to ensure you receive the best possible value.

About the Manufacturer

TrueFlame redefines outdoor cooking with innovative engineering, premium materials, and chef-inspired features. Explore the full TrueFlame collection for more inspired kitchen solutions.

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