TrueFlame Built-In Gas Grills
- Processing Time: 1-3 business days
TrueFlame Built-In Gas Grills - 25" – TF25-NG 🟢 (Natural Gas) is backordered and will ship as soon as it is back in stock.
Shipping & Delivery
Shipping & Delivery
Order Confirmation
You will receive a confirmation email immediately after placing your order.
Order Processing
We process and prepare orders for shipment within 1-3 business days.
Order Shipment
Once your order ships, you will receive a tracking number via email.
Parcel Shipping (Smaller Items): Standard delivery within the contiguous 48 states typically takes 2–7 business days after shipment.
Freight Shipping (Larger Items like Grills & Fireplaces): Freight delivery typically takes 3–10 business days after shipment. The carrier will contact you to schedule a delivery appointment.
Freight Delivery for Large Items
Items like grills and fireplaces are shipped via freight carrier. For a successful damage claim, please follow these steps:
- Inspect Before Signing: You MUST inspect the shipment for damage or shortages before the driver leaves.
- Note Any Issues: Note any damage or missing boxes on the driver's receipt or digital device before signing.
- Document the Issue: Take photos and contact us within 48 hours of delivery for any problems. Detailed instructions are in our Shipping Policy.
Areas Covered
We ship within the 48 contiguous United States only.
Return Policy
Return Policy
At Serene Yards, we want you to be happy with your purchase.
Return Eligibility
Items must be new, unused, unassembled, and in original packaging within 30 days of delivery. Special orders and certain parts cannot be returned.
How to Initiate a Return
Contact us first! Email customerservice@sereneyards.com or call 888.254.6088 to get a Return Authorization (RA) number. Returns without an RA will not be accepted.
Return Costs
- A 25% restocking fee applies.
- The customer is responsible for return shipping costs.
- The original shipping cost is non-refundable.
Refunds
Refunds are issued to the original payment method within 7 business days of us receiving and inspecting your return.
Questions? Please contact our customer service team.
Guides & Downloads
Guides & Downloads
Bring the brilliance of modern design and powerful performance to your backyard with the TrueFlame Built-In Gas Grill. Imagine stepping onto your patio, greeted by sleek LED accent lighting and backlit control knobs that create an upscale, inviting atmosphere. Inside, powerful halogen interior lights illuminate up to 716 square inches of cooking space on select models, ensuring perfect visibility whether you’re preparing a quick family meal or hosting a weekend barbecue with friends.
Engineered for versatility and precision, every detail of the TrueFlame Built-In Gas Grill enhances your outdoor cooking experience. The reliable flame thrower ignition system offers near-instant starts, while heat zone separators let you master multi-zone cooking—from searing steaks to gently roasting vegetables—all at once. Constructed from durable 304 stainless steel, these grills feature heavy-duty flame tamers and round stainless steel grates expertly crafted to leave those signature square sear marks grill enthusiasts love.
Models in the Premium and E Series bring even more performance: powerful 14,000 BTU cast stainless steel burners, a multi-position hood for heat control, and a 10,000 BTU infrared back burner for restaurant-quality rotisserie cooking (available on select sizes, not on the 25” model). Practical touches, like a removable warming rack tray perfect for basting or keeping food hot, add everyday convenience.
Beyond function, the TrueFlame Built-In Gas Grill is designed to impress. Its smooth, knurled handle, polished stainless finish, and signature LED lighting serve as both style features and added safety. Backed by the Gold Standard Lifetime Warranty, this grill promises lasting durability and reliable performance, season after season.
Whether you choose the 25”, 32”, or 40” TrueFlame Built-In Gas Grill, you’re investing in sophisticated design, premium craftsmanship, and the flexibility to cook everything from weeknight dinners to special celebrations.
✨ For those who’d like to turn their built-in grill into a freestanding option, we also offer matching TrueFlame Grill and Griddle Carts—designed to add mobility and flexibility to your outdoor cooking space.
Discover how the TrueFlame Built-In Gas Grill can transform your patio into a culinary centerpiece—and make every outdoor gathering memorable.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
FAQ – All Your Questions Answered
What type of steel is used?
What type of steel is used?
Does this grill offer nighttime visibility?
Does this grill offer nighttime visibility?
What is the purpose of heat zone separators?
What is the purpose of heat zone separators?
Is an infrared back burner included?
Is an infrared back burner included?
Is the cooking surface ETL certified?
Is the cooking surface ETL certified?
What is your price match guarantee?
What is your price match guarantee?
We are confident in our pricing and offer a price match guarantee. If you find a current lower advertised price from an authorized U.S. retailer on the same in-stock item, contact us before your purchase. While we adhere to manufacturer pricing policies, we are committed to working with you to ensure you receive the best possible value.
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Ships From the US
- Premium partner brands, performance-tested for luxury living.
- Free U.S. shipping (contiguous states), no hidden fees.
- Fast 1–3 business day processing.
- Manufacturer warranty and 30-day returns (restocking fee applies).