TrueFlame Built-In Gas Grills
• Ships within 2-5 business days
TrueFlame Built-In Gas Grills - 25" – TF25-NG 🟢 (Natural Gas) is backordered and will ship as soon as it is back in stock.
Shipping & Delivery
Shipping & Delivery
Order Confirmation:
You will receive a confirmation email as soon as you place your order.
Order Shipment:
You will receive an email confirmation with a tracking number within 1 business day from the time the item has been shipped.
Estimated Time of Arrival:
We typically deliver within 2-7 business days. Lead times vary by location, availability, and unforeseen occurrences.
Areas Covered:
All estimated delivery dates and shipping costs advertised on the website apply to the contiguous United States only.
Return Policy
Return Policy
At Serene Yards, we want you to be happy with your purchase. That's why we offer a hassle-free 30-day return policy for most items.
What can be returned?
New, unused, unassembled, and "resalable" items
In original packaging
Within 30 days of delivery
Special exceptions:
Special orders and non-stock items cannot be returned.
How to return?
Contact our customer service team by email (customerservice@sereneyards.com) or phone (888.254.6088) to initiate a return and get a Return Authorization (RA).
Pack your items securely in the original packaging.
Clearly mark the package with the RA number.
Ship the package to the address we provide.
Return costs:
You are responsible for return shipping costs.
A 25% restocking fee will be applied to all returned items.
Refunds:
Once we receive and approve your returned items, we'll refund your purchase price, minus the original shipping cost, return shipping cost, and restocking fee.
Refunds will be issued to the original form of payment within 3-7 business days.
Cancellations:
You can cancel your order free of charge before it ships.
Custom orders cannot be cancelled or returned once production begins.
Important note:
Please inspect your order upon arrival and notify us within 2 days of any damage or missing items.
Questions?
If you have any questions about our return policy, please don't hesitate to contact our customer service team.
Guides & Downloads
Guides & Downloads
TrueFlame Built-In Gas Grills
Bring the brilliance of modern design and powerful performance to your backyard with the TrueFlame Built-In Gas Grill. Imagine stepping onto your patio, greeted by sleek LED accent lighting and backlit control knobs that create an upscale, inviting atmosphere. Inside, powerful halogen interior lights illuminate up to 716 square inches of cooking space on select models, ensuring perfect visibility whether you’re preparing a quick family meal or hosting a weekend barbecue with friends.
Engineered for versatility and precision, every detail of the TrueFlame Built-In Gas Grill enhances your outdoor cooking experience. The reliable flame thrower ignition system offers near-instant starts, while heat zone separators let you master multi-zone cooking—from searing steaks to gently roasting vegetables—all at once. Constructed from durable 304 stainless steel, these grills feature heavy-duty flame tamers and round stainless steel grates expertly crafted to leave those signature square sear marks grill enthusiasts love.
Models in the Premium and E Series bring even more performance: powerful 14,000 BTU cast stainless steel burners, a multi-position hood for heat control, and a 10,000 BTU infrared back burner for restaurant-quality rotisserie cooking (available on select sizes, not on the 25” model). Practical touches, like a removable warming rack tray perfect for basting or keeping food hot, add everyday convenience.
Beyond function, the TrueFlame Built-In Gas Grill is designed to impress. Its smooth, knurled handle, polished stainless finish, and signature LED lighting serve as both style features and added safety. Backed by the Gold Standard Lifetime Warranty, this grill promises lasting durability and reliable performance, season after season.
Whether you choose the 25”, 32”, or 40” TrueFlame Built-In Gas Grill, you’re investing in sophisticated design, premium craftsmanship, and the flexibility to cook everything from weeknight dinners to special celebrations.
✨ For those who’d like to turn their built-in grill into a freestanding option, we also offer matching TrueFlame Grill and Griddle Carts—designed to add mobility and flexibility to your outdoor cooking space.
Discover how the TrueFlame Built-In Gas Grill can transform your patio into a culinary centerpiece—and make every outdoor gathering memorable.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
FAQ – All Your Questions Answered
Product Related Questions
What type of steel is used?
What type of steel is used?
Does this grill offer nighttime visibility?
Does this grill offer nighttime visibility?
What is the purpose of heat zone separators?
What is the purpose of heat zone separators?
Is an infrared back burner included?
Is an infrared back burner included?
Is the cooking surface ETL certified?
Is the cooking surface ETL certified?
Shipping, Returns and Refunds
What countries do you ship to?
What countries do you ship to?
We currently ship to the contiguous United States.
How long will it take to receive my order?
How long will it take to receive my order?
Orders are typically processed within 1–2 business days. During peak seasons or promotions, processing may take slightly longer.
For in-stock items, we aim to ship within 3 business days of order confirmation. Once shipped, you’ll receive a tracking email within 24 hours. Delivery usually takes 2–7 business days, depending on your location, product availability, and any unforeseen delays.
How do I return a product?
How do I return a product?
Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 7 days from when we receive the item(s).
What is your price match guarantee?
What is your price match guarantee?
At Serene Yards, we believe your time is better spent enjoying life, not hunting for deals. That's why we offer the most competitive prices on our lifestyle-enhancing amenities. But if you find a lower advertised price elsewhere, we'll try our best to match it with our Price Match Guarantee.
See In Action
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Ships From the US
- Premium partner brands, performance-tested for luxury living.
- Free U.S. shipping (contiguous states), no hidden fees.
- Fast 1–2 business day processing.
- Manufacturer warranty and 30-day returns (restocking fee applies).
