TrueFlame Built-In Gas Grills
- Processing Time: 1-3 business days
TrueFlame Built-In Gas Grills - 25" – TF25-NG 🟢 (Natural Gas) is backordered and will ship as soon as it is back in stock.
Shipping, Delivery & Returns
Shipping, Delivery & Returns
Order Confirmation
You will receive a confirmation email immediately after placing your order.
Order Processing
We process and prepare orders for shipment within 1-3 business days.
Order Shipment
Once your order ships, you will receive a tracking number via email.
Parcel Shipping (Smaller Items): Standard delivery within the contiguous 48 states typically takes 2–7 business days after shipment.
Freight Shipping (Larger Items like Grills & Fireplaces): Freight delivery typically takes 3–10 business days after shipment. The carrier will contact you to schedule a delivery appointment.
Freight Delivery for Large Items
Items like grills and fireplaces are shipped via freight carrier. For a successful damage claim, please follow these steps:
- Inspect Before Signing: You MUST inspect the shipment for damage or shortages before the driver leaves.
- Note Any Issues: Note any damage or missing boxes on the driver's receipt or digital device before signing.
- Document the Issue: Take photos and contact us within 48 hours of delivery for any problems. Detailed instructions are in our Shipping Policy.
Areas Covered
We ship within the 48 contiguous United States only.
Return & Refund Policy
Return & Refund Policy
At Serene Yards, we want you to be happy with your purchase.
Return Eligibility
Items must be new, unused, unassembled, and in original packaging within 30 days of delivery. Special orders and certain parts cannot be returned.
How to Initiate a Return
Contact us first! Email customerservice@sereneyards.com or call 888.254.6088 to get a Return Authorization (RA) number. Returns without an RA will not be accepted.
Return Costs
- A 25% restocking fee applies.
- The customer is responsible for return shipping costs.
- The original shipping cost is non-refundable.
Refunds
Refunds are issued to the original payment method within 7 business days of us receiving and inspecting your return.
Questions? Please contact our customer service team.
Guides & Downloads
Guides & Downloads
TrueFlame Built-In Gas Grills - 25" – TF25-NG 🟢 (Natural Gas) is backordered and will ship as soon as it is back in stock.
TrueFlame TF Built-In Gas Grills are the premium tier of the TrueFlame lineup — cast stainless steel main burners, a full LED control panel, and the Gold Standard Lifetime Warranty on every burner, grate, and stainless steel housing.
Best for outdoor kitchens where evening cooking, a lit control panel, and an optional rear infrared rotisserie burner matter. Three built-in sizes: TF25 25″ (539 sq in, 3 main burners), TF32 32″ (716 sq in, 4 main burners plus 10,000 BTU rear infrared), and TF40 40″ (892 sq in, 5 main burners plus 10,000 BTU rear infrared). Each size sells in natural gas and propane configurations.
Construction is #304 stainless steel throughout. Main burners deliver 14,000 BTU each. Ignition is Piezo with manual flash-tube backup. Halogen interior, full LED bar above the knobs, and individual red LEDs behind each knob ship standard. Heat Zone Separators and a warming rack are included with every size.
The TrueFlame configured for the buyer who wants the LED package and the rotisserie option.
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Why Choose the TrueFlame Built-In Gas Grills?
See the TrueFlame Built-In Gas Grills in Action
TrueFlame Built-In Gas Grills Installation Overview
FAQ – All Your Questions Answered
What is the difference between the TrueFlame TF and TFE gas grills?
What is the difference between the TrueFlame TF and TFE gas grills?
Which TF sizes include the rear infrared burner?
Which TF sizes include the rear infrared burner?
Does a TrueFlame TF grill require an electrical outlet?
Does a TrueFlame TF grill require an electrical outlet?
What is included in the TrueFlame Gold Standard Lifetime Warranty?
What is included in the TrueFlame Gold Standard Lifetime Warranty?
Does TrueFlame offer free shipping?
Does TrueFlame offer free shipping?
What is your price match guarantee?
What is your price match guarantee?
We are confident in our pricing and offer a price match guarantee. If you find a current lower advertised price from an authorized U.S. retailer on the same in-stock item, contact us before your purchase. While we adhere to manufacturer pricing policies, we are committed to working with you to ensure you receive the best possible value.
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