Modern Flames Orion Multi HelioVision Linear Electric Fireplace
- Processing Time: 1-3 business days
Modern Flames Orion Multi HelioVision Linear Electric Fireplace - 52" is backordered and will ship as soon as it is back in stock.
Shipping & Delivery
Shipping & Delivery
Order Confirmation
You will receive a confirmation email immediately after placing your order.
Order Processing
We process and prepare orders for shipment within 1-3 business days.
Order Shipment
Once your order ships, you will receive a tracking number via email.
Parcel Shipping (Smaller Items): Standard delivery within the contiguous 48 states typically takes 2–7 business days after shipment.
Freight Shipping (Larger Items like Grills & Fireplaces): Freight delivery typically takes 3–10 business days after shipment. The carrier will contact you to schedule a delivery appointment.
Freight Delivery for Large Items
Items like grills and fireplaces are shipped via freight carrier. For a successful damage claim, please follow these steps:
- Inspect Before Signing: You MUST inspect the shipment for damage or shortages before the driver leaves.
- Note Any Issues: Note any damage or missing boxes on the driver's receipt or digital device before signing.
- Document the Issue: Take photos and contact us within 48 hours of delivery for any problems. Detailed instructions are in our Shipping Policy.
Areas Covered
We ship within the 48 contiguous United States only.
Return Policy
Return Policy
At Serene Yards, we want you to be happy with your purchase.
Return Eligibility
Items must be new, unused, unassembled, and in original packaging within 30 days of delivery. Special orders and certain parts cannot be returned.
How to Initiate a Return
Contact us first! Email customerservice@sereneyards.com or call 888.254.6088 to get a Return Authorization (RA) number. Returns without an RA will not be accepted.
Return Costs
- A 25% restocking fee applies.
- The customer is responsible for return shipping costs.
- The original shipping cost is non-refundable.
Refunds
Refunds are issued to the original payment method within 7 business days of us receiving and inspecting your return.
Questions? Please contact our customer service team.
Guides & Downloads
Guides & Downloads
Modern Flames Orion Multi HelioVision Linear Electric Fireplace
Imagine transforming your living space into a sanctuary of warmth and modern sophistication. The Modern Flames Orion Multi HelioVision™ Linear Electric Fireplace isn’t just a fireplace, it’s a showpiece of advanced engineering and immersive design. With patented HELIOVISION™ flame technology, it delivers stunningly realistic, multi-dimensional flames that rival the look and feel of natural fire.
No matter your design style, the Orion Multi adapts to your vision. Choose from three flame styles—wood-burning, gas, or hybrid, each with six flame colors and adjustable speeds. A multicolor ember bed, dynamic downlighting, and mirrored back panel enhance the illusion of depth. The optional ambient crackling sound completes the experience. Control everything via the Modern Flames app, included remote, touchscreen panel, or through voice control with Alexa or Google Assistant.
Versatile and refined, the Orion Multi offers multiple installation options including front view, corner, bay, wall-mount, or built-in to suit any room layout. Premium materials like tinted front glass and handcrafted log sets add to its luxury appeal, while its sleek linear design ensures a seamless fit in modern interiors.
Whether you're relaxing alone or entertaining guests, this fireplace brings ambiance, elegance, and innovation into every moment. No venting. No mess. Just pure electric fireplace performance personalized to your lifestyle.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
FAQ – All Your Questions Answered
What makes the Orion Multi’s flame so realistic?
What makes the Orion Multi’s flame so realistic?
Can I control the fireplace with my phone?
Can I control the fireplace with my phone?
How does installation work?
How does installation work?
What materials are used in construction?
What materials are used in construction?
How loud is the crackling sound?
How loud is the crackling sound?
What is your price match guarantee?
What is your price match guarantee?
We are confident in our pricing and offer a price match guarantee. If you find a current lower advertised price from an authorized U.S. retailer on the same in-stock item, contact us before your purchase. While we adhere to manufacturer pricing policies, we are committed to working with you to ensure you receive the best possible value.
See In Action
Free Shipping
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Ships From the US
- Premium partner brands, performance-tested for luxury living.
- Free U.S. shipping (contiguous states), no hidden fees.
- Fast 1–3 business day processing.
- Manufacturer warranty and 30-day returns (restocking fee applies).
